Investigation & RCA

Find the True Cause.
Prevent Recurrence.

Structured investigation tools for better decisions.

Start an Investigation ↓

RCA Methods · Select an approach that fits the nature and complexity of the event.

ICAM Investigation Process

ICAM investigation process: collect facts, build event tree, analyse, develop actions, implement actions

Investigation tools

1

Incident Tree

Visualise the sequence of events.

2

Events & Conditions Chart

Connect events with conditions.

3

ICAM Chart

Explore contributing factors.

4

Payoff Matrix

Prioritise actions and value.

Ready to investigate with purpose?

Discuss the approach, evidence and support your team needs.

Talk to an investigation specialist ↗
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